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Tenant Handbook

 

 

 

 

 

 

 

 

 

 

 

 

  

 

Important:
Have someone meet emergency personnel at the designated building entrance and escort them to the patient.  Minutes saved can make a difference in medical emergencies.
 

Medical Emergencies

When you witness or are notified of an accident/illness that involves one to four people, follow the below steps.  For situations that involve more than four people, call 911. 

STEP 1:  Evaluate the situation as quickly as possible using all available information. Ask yourself: 

  • Is the situation serious?
  • What kind of accident/illness is it?
  • Is the person coherent?
  • Is the person intoxicated?
  • Is the person complaining of chest pains?
  • How many people are injured? 

STEP 2:  If the patient is coherent, let him decide what to do. 

  • Rest for a short period.
  • Call the person’s family emergency contact.
  • Call 911.
  • Call your supervisor and inform them of the event and what the person decided to do. 

STEP 3:  If the patient is seriously hurt or too sick to assume responsibility for himself:

  • Call 911 for assistance. (Ensure that someone stays with the patient while you telephone for help.) 
  • Do not hang up with 911 until you have fully explained the situation.
  • Give your address and location (Regions Building or Regions Tower, 333 Texas Street, Suite_____).
  • Make sure paramedics know which entrance to use. 
  • Arrange to have someone meet the paramedics at the assigned entrance and direct them to the patient.
  • Calmly reassure the ill or injured person that help is on the way.  Stay with the ill or injured person.
  • Do not perform emergency first aide unless you have been trained to do so.
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